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How to Transfer Your Domain from Domain.com to Your Mastermind Business Hub Account

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Written by Hub Support Team

If your domain is registered with Domain.com, you can connect it to your Mastermind Business Hub by adding two DNS records in your Domain.com control panel. The domain stays registered with Domain.com; you are only pointing it at the hub so your funnels and websites load on your own web address.

Before you start

  • Confirm the domain is using Domain.com's default nameservers. If you previously pointed it at another service, the DNS is managed there, and you should follow the guide for that provider instead.

  • Log in to Domain.com in one tab and the hub in another.

  • Have a funnel or website ready in Funnels & Pages, or plan to pick one after connecting.

Step 1: Get the records from the hub

  1. In the hub, go to Settings > Domains & URL Redirects.

  2. Click Connect a Domain.

  3. Choose what the domain will be used for, such as a funnel or website.

  4. Type your domain, for example yourdomain.com or www.yourdomain.com. If you enter the www version, accept the offer to add the root domain too so both work.

  5. Click Continue, then choose the option to add records manually. Keep this screen open. It shows an A record for the root domain (@) and a CNAME record for www, with the exact values to copy.

Step 2: Add the records in Domain.com

  1. In Domain.com, click Domains in the left menu and select the domain you want to connect.

  2. Open the DNS & Nameservers section, then the DNS Records tab.

  3. Click Add DNS Record and create each record using the values shown on the Connect a Domain screen:

    • Type A, Name @ (or leave blank if the form fills in the domain), Content: the value shown in the hub.

    • Type CNAME, Name www, Content: the value shown in the hub.

    • Leave TTL at the default.

  4. Click Add DNS (or Save) after each record.

Step 3: Verify in the hub

  1. Return to the hub's Connect a Domain screen and click Verify (or re-open the domain under Domains & URL Redirects).

  2. Once it shows as connected, the hub issues the security certificate automatically. Open your domain in a new tab to confirm your funnel or website loads.

Troubleshooting

  • Existing records. Domain.com adds a default A record for @ and a CNAME for www that point to its parking page or to Domain.com hosting. Edit those records to the hub's values (click the pencil icon) rather than adding a second record, or delete them first.

  • Only one A record for @. Two A records, or an AAAA record for @, stop the hub from verifying.

  • Forwarding. If you set up domain forwarding in Domain.com, turn it off. Forwarding overrides your DNS records.

  • Still "Pending". Domain.com changes can take a few hours and up to 24 hours. If it is still pending after that, re-check each value against the Connect a Domain screen and confirm the nameservers are Domain.com's defaults.

  • Email keeps working. Leave MX records alone. Only the A and CNAME records for @ and www change.

Still stuck? Open the chat widget in the hub and our support team will help.

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